Governments can take five major steps to help make the digital age a reality in their countries.
- Put government employees on email and eliminate paper filing. Make sure that all information being shared inside government is digital.
- Put government services online with an interface designed for the user. Publish everything on the Internet.
- Attract investment by technology companies and encourage electronic commerce, sometimes with financial incentives but more often with cooperative projects. Create a framework for electronic authentication of businesses and citizens.
- Deregulate telecommunications and encourage major investments in the telecommunications infrastructure.
- Life the skills of citizens by using technology as part of educating and training systems at all levels.
Reference: Business @ the speed of thought - page (358)
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